Terms of Service

Welcome to Sunderi. These Terms of Service govern your use of the Sunderi website and your purchase of products through our online store. By accessing or using our website, you agree to comply with these Terms of Service.

If you do not agree with these terms, please do not use our website.

1. Agreement to Terms

By accessing, browsing, or purchasing from Sunderi, you acknowledge that you have read, understood, and agreed to these Terms of Service, along with our:

Privacy Policy
Shipping Policy
Return & Refund Policy
Payment Policy
Other applicable store policies

These Terms apply to all visitors, customers, and other users of the Sunderi website.

2. Eligibility & Account Responsibilities

You must provide accurate and complete information when placing an order or creating an account with Sunderi.

You are responsible for maintaining the accuracy of your:

Name
Billing information
Shipping address
Email address
Phone number
Account information

You agree not to use another person's information without authorization.

You are also responsible for activity conducted through your account where applicable.

3. Products & Product Information

Sunderi specializes in shoes and footwear.

We make reasonable efforts to provide accurate:

Product descriptions
Product photographs
Available sizes
Colors
Materials
Features
Pricing
Availability information

Actual product colors may vary slightly depending on your device, monitor, screen settings, lighting, or photography.

Footwear sizing may also vary depending on the product design, style, or manufacturer. Customers are encouraged to review the available size information before placing an order.

4. Pricing

All prices displayed on the Sunderi website are shown in U.S. Dollars (USD) unless otherwise stated.

Prices, promotional offers, discounts, and product availability may change from time to time without prior notice.

We reserve the right to correct genuine pricing, description, availability, or typographical errors when discovered.

5. Orders & Order Acceptance

When you place an order through Sunderi, you may receive an order confirmation acknowledging that we have received your order.

An order confirmation does not necessarily mean that the order has been finally accepted or that the product is guaranteed to be available.

We reserve the right to cancel, decline, or delay an order where reasonably necessary, including situations involving:

Suspected fraud
Unauthorized transactions
Incorrect customer information
Payment verification issues
Pricing errors
Product availability issues
Shipping limitations
Other legitimate business or security reasons

If an order is cancelled after successful payment, any eligible refund will generally be issued to the original payment method.

6. Customer Information

Customers are responsible for providing accurate billing, shipping, and contact information during checkout.

Sunderi is not responsible for delivery issues caused by incorrect, incomplete, or outdated information provided by the customer.

If you notice an error in your order information, please contact us as soon as possible at support@sunderi.store.

7. Payments

Payment methods available for use are displayed during checkout.

Customers are responsible for providing valid payment information and ensuring that they are authorized to use the selected payment method.

Payment transactions may be processed through third-party payment providers.

Additional payment terms are described in our Payment Policy.

8. Shipping

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery times are not guaranteed and may be affected by:

Carrier delays
Weather conditions
Holidays
Incorrect addresses
High-volume periods
Other circumstances outside our reasonable control

Customers are responsible for reviewing shipping information before completing an order.

9. Returns, Exchanges & Refunds

Eligible returns, exchanges, and refunds are handled according to our Return & Refund Policy.

Customers are responsible for reviewing our return eligibility requirements and applicable return periods before submitting a request.

10. Intellectual Property

All content available on the Sunderi website, including:

Text
Product descriptions
Photographs
Graphics
Logos
Designs
Page layouts
Icons
Branding
Other website materials

is owned by, licensed to, or used with authorization by Sunderi, unless otherwise stated.

You may access and use the website for personal and lawful shopping purposes.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our website content without prior authorization.

11. Prohibited Activities

When using the Sunderi website, you agree not to:

Use the website for unlawful or fraudulent purposes
Provide false or misleading information
Attempt to gain unauthorized access to our systems
Interfere with website security or functionality
Introduce malware, viruses, or harmful code
Copy or commercially exploit website content without authorization
Attempt to manipulate pricing, checkout, or promotional systems
Use automated tools in a manner that disrupts our website
Engage in fraudulent payment, refund, or return activity
Use our services in a manner that could harm Sunderi, our customers, or other users

We may restrict or suspend access where we reasonably believe prohibited activity has occurred.

12. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always operate without interruption, delay, error, or technical issue.

We may temporarily suspend website access for maintenance, updates, security, or other operational reasons.

13. Third-Party Services

Our website may use or link to third-party services, including:

Payment providers
Shipping carriers
Analytics services
Technology platforms
Customer support tools

These services may be governed by their own terms and privacy policies.

Sunderi is not responsible for third-party services beyond the extent required by applicable law.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Sunderi will not be responsible for indirect, incidental, special, consequential, or similar damages arising from the use of our website or purchase of our products.

We are not responsible for circumstances outside our reasonable control, including certain:

Carrier disruptions
Delivery delays
Technical failures
Severe weather
Natural events
Service interruptions

Nothing in these Terms is intended to exclude or limit rights or liabilities that cannot legally be excluded under applicable law.

15. Product Use

Customers are responsible for using purchased products appropriately and according to any available product information or instructions.

Not every shoe or footwear product is designed for every activity.

Customers should review product details before using footwear for sports, work, outdoor activities, or other specialized purposes.

16. Termination of Use

Sunderi may suspend or terminate website access if a user:

Violates these Terms of Service
Engages in fraudulent or unlawful activity
Attempts to interfere with our website
Misuses our services
Creates security concerns

Termination does not affect rights or obligations that arose before termination.

17. Governing Law & Dispute Resolution

These Terms of Service are governed by applicable laws of the State of New York, United States, without regard to conflict-of-law principles.

If you have a dispute or concern, we encourage you to contact Sunderi first so we can attempt to resolve the issue informally.

If a dispute cannot be resolved informally, it may be addressed through available courts or other dispute-resolution procedures in accordance with applicable law.

Nothing in this section limits any consumer rights that cannot legally be waived.