Contact information

Contact Us

At Sunderi, we are committed to providing helpful, responsive, and reliable customer support.

Whether you have a question about a product, need help with an order, or want assistance with shipping, returns, refunds, or payments, our support team is here to help.

Support Email

For general questions, product information, order assistance, returns, refunds, payments, or other inquiries, please contact us at:

Email: support@sunderi.store

When contacting us about an existing order, please include your order number so we can assist you more efficiently.

Customer Support Phone

For order-related and customer support inquiries, you can contact us at:

Phone: +1 (327) 324-5660

Please have your order number available when contacting us regarding an existing order.

Customer Support Hours

Our regular customer support hours are:

Monday to Friday

9:00 AM – 5:00 PM ET

Messages received outside our regular support hours may be reviewed during the next available business day.

Chat Support

Our Chat Support is available 24/7 for general inquiries and assistance.

For issues that require further review, you may be asked to contact our customer support team by email.

Order & Shipping Support

If you have questions about:

  • Order status

  • Shipping

  • Delivery

  • Tracking

  • Address changes

  • Order cancellations

  • Lost packages

  • Delayed shipments

Please contact us at:

Email: support@sunderi.store

Phone: +1 (327) 324-5660

For faster assistance, please provide your order number and a brief description of your inquiry.

Returns & Refund Support

For questions about:

  • Returns

  • Exchanges

  • Refunds

  • Damaged products

  • Defective items

  • Incorrect sizes

  • Incorrect products

Please contact:

Email: support@sunderi.store

Please include your order number and clear photographs where applicable.

Payment Support

If you experience an issue with:

  • Checkout

  • Failed payments

  • Duplicate charges

  • Payment confirmation

  • Refund processing

  • Payment disputes

Please contact our support team at:

Email: support@sunderi.store

You may also need to contact your bank or payment provider for issues related specifically to their payment processing services.

Customer Feedback

We value customer feedback and use it to help improve our products, services, and shopping experience.

For suggestions, comments, or general feedback, please contact us at:

support@sunderi.store

We appreciate your feedback and will review it during our regular business hours.

Contact Form

Customers may also contact Sunderi through the contact form available on our website.

The contact form may request:

  • First Name

  • Last Name

  • Email Address

  • Phone Number

  • Order Number, where applicable

  • Message

Please provide accurate information and a clear description of your question or concern.

Business Information

Store Name: Sunderi

Support Email: support@sunderi.store

Customer Support Phone: +1 (327) 324-5660

Business Days: Monday to Friday

Support Hours: 9:00 AM – 5:00 PM ET

Chat Support: Available 24/7

Business Address: 370 Bushwick Ave, Brooklyn, NY 11206, United States

At Sunderi, our goal is to provide clear information and helpful customer service throughout your shopping experience.